Your audience came to be informed. They WIll leave transformed.
Denyse Drummond-Dunn is an international keynote speaker with 30 years of Fortune 500 leadership experience across 130 countries. She speaks on AI & Human Intelligence, Women in Leadership, and Winning Customer Centricity — with the technical depth of a Computer Science graduate, the authority of a former Nestlé global executive, and the energy of someone who still finds all of it genuinely thrilling.
95% of IIeX APAC Bangkok 2026 attendees said they wanted to hear her speak again
BSc
Computer Science
Trusted by teams at
Three keynotes. THREE STRATEGIES.
Each built to move YOUR audience.
Keynote 1
The Human Edge:
Why Human Intelligence Will Be Your Competitive Edge in an AI-Driven Market.
Every company is investing in AI. The ones that win are investing equally in the intelligence AI cannot replicate.
Delivered most recently at IIeX APAC Bangkok to 95% satisfaction.
Keynote 2
Stay, Go or Grow:
The Three Doors Every Career Hits, and the One HR Keeps Avoiding.
Every employee is standing at one of three doors, at different points in their career. Most companies wait until someone’s already walked through the wrong one.
Built on Denyse’s proprietary LADDERS™ framework, the seven steps to career momentum.
Keynote 3
Closing the Gap:
The Difference Between What You Think and What Your Customers Believe.
Most companies believe they’re customer-centric. Their customers disagree, and that gap costs more than most leadership teams realize.
Denyse’s proprietary framework QC2™ shows how to close it, turning customer understanding into decisions the whole company acts on.
Why Denyse
Most speakers talk about AI without the knowledge and experience. Denyse holds a BSc in Computer Science and was a beta tester for ChatGPT; she understands it from the inside out.
Most speakers talk about global business. Denyse spent 30 years living it, across 130 countries, as Global Head of Consumer Excellence at Nestlé and senior leader at P&G and Philip Morris International.
Most speakers talk about women in leadership. Denyse navigated Fortune 500 boardrooms for three decades as a woman, built proprietary frameworks from what actually worked, and now teaches them.
She is also a licensed twin-engine pilot and certified Divemaster — which perhaps explains why she always approaches every challenge from both altitude and depth.
What clients say after working with Denyse
From global CPG brands to specialist consultancies and healthcare, leaders bring me in when they need fresh thinking and practical action.
Denyse is an expert and thought leader. She helped us become better at turning insights into action.
Must attend — brings human intelligence back into focus in this AI age.
She doesn’t just write about being customer-centric — she IS customer-centric. She walks the talk.
Denyse’s book Winning Customer Centricity still provided me with some fresh and practical new thinking, and much needed discipline that I will take back to work.
An exploration of how to position yourself as a consultant in an increasingly Al driven insights business.
WORKSHOPS & PROGRAMMES
Looking for something deeper than a keynote?
Looking for something deeper than a keynote?
Looking for something deeper than a keynote?
Denyse also delivers half-day to 2-day workshops, 90-day leadership cohorts, and bespoke corporate programmes for HR and L&D teams who want lasting behaviour change, not just a conference highlight.
- Promotion Readiness Sprint — stakeholder mapping, visibility planning, 90-day action plan
- Influence and Alliances Sprint — alliance building, senior sponsorship, buy-in without politics
- Mid-Level Momentum Cohort — 90-day virtual programme with weekly live sessions
Booking Denyse is straight forward.
What you get
- A pre-event briefing call to understand your audience, theme and goals
- A fully customised keynote tailored to your industry and event
- Speaker bio, headshots, and technical requirements provided promptly
- A speaker who arrives prepared, professional, and genuinely invested in your audience
Formats
Keynote (45–60 min) | Half-day workshop | Panel keynote | Virtual or in-person | Audiences from 50 to 5,000
Fees
CHF 10,000–20,000 depending on format and travel. Business class travel required for flights over 3 hours. Point of origin: Switzerland.