Your audience will leave with more than ideas. They’ll leave ready to act!
Denyse Drummond-Dunn helps audiences act with more confidence on AI, leadership and customer centricity.
Trusted by global audiences, with 95% of IIeX APAC Bangkok 2026 attendees saying they wanted to hear her speak again.
BSc
Computer Science Graduate
Trusted by teams at
Three keynote topics built for today’s leadership challenges
Keynote 1
AI & Human Intelligence
Why Human Intelligence Will Be Your Competitive Edge in an AI-Driven Market
A practical keynote on where AI helps, where it falls short, and where human judgement becomes the advantage.
Best for: leadership conferences, innovation and insight events
Keynote 2
Women in
Leadership
Shattering the Glass Ceiling: The Leadership Skills No One Taught You.
A practical keynote for ambitious professionals and leadership teams ready to build visibility, influence and promotion readiness.
Best for: women’s leadership, talent and executive development events
Keynote 3
Winning Customer Centricity
From Insight to Action: Winning Customer Centricity
SShows leaders how to close the gap between what companies think they deliver and what customers actually experience.
Best for: CX, marketing, insight and growth teams
Why event organisers choose Denyse
Technical depth: Computer Science background and early hands-on AI experience.
Global business credibility: 30 years in senior roles across Nestlé, P&G and Philip Morris International.
Lived leadership experience: Boardroom-tested lessons on visibility, influence and growth.
Fresh perspective: Pilot and Divemaster training that sharpen both big-picture thinking and detail awareness.
What organisers and audiences say
Praised for strategic depth, audience engagement and being easy to work with before, during and after the event.
Denyse is an expert and thought leader. She helped us become better at turning insights into action.
Must attend — brings human intelligence back into focus in this AI age.
She doesn’t just write about being customer-centric — she IS customer-centric. She walks the talk.
Workshops & Programmes
Need more than a Keynote?
Denyse also delivers workshops, leadership sprints and tailored programmes for organisations that want lasting behaviour change, not just inspiration on the day.
- Promotion Readiness Sprint: stakeholder mapping, visibility planning and a 90-day action plan
- Influence and Alliances Sprint: stronger alliances, senior sponsorship and buy-in without politics
- Mid-Level Momentum Cohort: a 90-day programme for rising leaders ready to step up
Easy to book. Easy to work with.
What you get
- A pre-event briefing tailored to your audience, theme and goals
- A keynote or workshop shaped to your audience and event context
- Bio, headshots and technical requirements sent promptly
- A speaker who is prepared, responsive and easy to brief
Formats
Keynotes, panels and workshops, available virtually or in-person, for audiences from 50 to 5,000
Speaking Fees
Fees shared on request, depending on format, location and audience size. Switzerland-based, available worldwide.