by Denyse Drummon-Dunn | Jan 31, 2021 | Brand, Brand Innovation, Strategy
Does your company try to cheat your customer? Is it because you think they won’t notice? Or do you believe that enough people are willing to buy your brand for the first time, that you don’t need to worry about getting that second purchase? Either way, you...
by Denyse Drummon-Dunn | Jan 13, 2021 | Leadership, Strategy
Traditionally C3Centricity publishes a list of the most popular posts about customer centricity on its blog in January and this year is no exception, despite COVID’s extraordinary impact on businesses the world over. Many people were working from home this year,...