![Why Customer Satisfaction is Not a Good Business Strategy](https://denysedrummond-dunn.com/wp-content/uploads/2023/10/satisfaction-7196038_1280-1080x675.jpg)
![Why Customer Satisfaction is Not a Good Business Strategy](https://denysedrummond-dunn.com/wp-content/uploads/2023/10/satisfaction-7196038_1280-1080x675.jpg)
![The Exciting Future of Brand Building comes from Customer Centricity](https://denysedrummond-dunn.com/wp-content/uploads/2023/09/future-412761_1280-1080x675.jpg)
The Exciting Future of Brand Building comes from Customer Centricity
The advent of digital in the early 80’s, forced companies to take a serious look at their brand building and marketing strategies. Many realised that it was time for a major overhaul of their primarily outbound strategies. Consumers no longer appreciated being...![Is a Customer-first Strategy Right or Wrong for Your Business?](https://denysedrummond-dunn.com/wp-content/uploads/2023/06/decide-gb85d83dda_1280-1080x675.png)
Is a Customer-first Strategy Right or Wrong for Your Business?
In recent years, the business world has shifted significantly towards adopting a customer-first strategy. While there are clear advantages to this approach, there are also downsides that must be considered. In this article, we will explore both the advantages and...![The Power of a Customer First Strategy](https://denysedrummond-dunn.com/wp-content/uploads/2022/09/shop-gd1e2bd873_1280-1080x675.png)