by Denyse Drummon-Dunn | Jun 13, 2023 | CX, Insight, Strategy
[vc_row][vc_column][vc_column_text] If you’re reading this, then you are probably eager to delight your customers and take your service to new heights. Well, you’re in the right place to learn how to give outstanding customer service. In this article, we...
by Denyse Drummon-Dunn | Jun 13, 2023 | CX, Insight, Strategy
If you’re reading this, then you are probably eager to delight your customers and take your service to new heights. Well, you’re in the right place to learn how to give outstanding customer service. In this article, we will explore four transformative...
by Denyse Drummon-Dunn | Jun 5, 2023 | Customer First Strategy
In recent years, the business world has shifted significantly towards adopting a customer-first strategy. While there are clear advantages to this approach, there are also downsides that must be considered. In this article, we will explore both the advantages and...