by Denyse Drummon-Dunn | May 2, 2023 | Cornerstone content, Leadership, Strategy
The business world has significantly shifted in recent years, and I, for one, am excited to see so many companies adopting a customer-first strategy. However, like any strategy, a customer-first approach has pros and cons. Therefore I thought it would be helpful to...
by Denyse Drummon-Dunn | Apr 18, 2023 | Leadership, Strategy
[vc_row][vc_column][vc_column_text]As a leader, you know that customer centricity is critical to the success of your business.However, it is not enough to pay lip service to this concept; you must make it an integral part of your company’s culture and business...
by Denyse Drummon-Dunn | Apr 4, 2023 | Cornerstone content, Leadership, Strategy
[vc_row][vc_column][vc_column_text] Emotional Intelligence, or EQ, has emerged as a critical factor in driving business growth by enabling organisations to develop more meaningful customer relationships. In today’s ever-changing business environment,...
by Denyse Drummon-Dunn | Apr 4, 2023 | Cornerstone content, Leadership, Strategy
Emotional Intelligence, or EQ, has emerged as a critical factor in driving business growth by enabling organisations to develop more meaningful customer relationships. In today’s ever-changing business environment, organisations seek innovative ways to...
by Denyse Drummon-Dunn | Apr 4, 2023 | Marketing
I’ve just returned from running a two-day workshop in Japan. The topic was “Developing Actionable Insights for Impact”. One of the things that I loved about this workshop was that it wasn’t only for Market Research and Insight (MRI) specialists;...
