by Denyse Drummon-Dunn | Apr 4, 2023 | Cornerstone content, Leadership, Strategy
Emotional Intelligence, or EQ, has emerged as a critical factor in driving business growth by enabling organisations to develop more meaningful customer relationships. In today’s ever-changing business environment, organisations seek innovative ways to...
by Denyse Drummon-Dunn | Apr 4, 2023 | Cornerstone content, Leadership, Strategy
[vc_row][vc_column][vc_column_text] Emotional Intelligence, or EQ, has emerged as a critical factor in driving business growth by enabling organisations to develop more meaningful customer relationships. In today’s ever-changing business environment,...
by Denyse Drummon-Dunn | Mar 7, 2023 | Cornerstone content, Leadership, Strategy
[vc_row][vc_column][vc_column_text css=””] I know, you probably don’t want to read yet another article about the post-pandemic era. But bear with me; this is about customer connection and engagement. Since covid, people have changed their perspective...
by Denyse Drummon-Dunn | Mar 7, 2023 | Cornerstone content, Leadership, Strategy
I know, you probably don’t want to read yet another article about the post-pandemic era. But bear with me; this is about customer connection and engagement. Since covid, people have changed their perspective on many categories. They have also adapted their...
by Denyse Drummon-Dunn | Feb 21, 2023 | Leadership, Strategy
A lot has been written about the benefits to customers of a company that adopts a customer-first approach. But many companies still don’t understand why it is their best business investment for growth as well. So I thought I would (once again) explain why it...
by Denyse Drummon-Dunn | Feb 7, 2023 | Leadership, Strategy
Rapid market changes are being witnessed in many industries, forcing many companies to adopt a brand new company vision. Just see how Netflix, Amazon, Google, Facebook and Tesla have reinvented themselves in the past few years. And we’ve all seen a freshly hired...
